FAQ

When will I receive my order?

We typically process and fulfill orders within 2–5 business days. Fulfillment time can vary based on factors such as order volume, the day and time your order was placed, and warehouse workflow.

Once shipped, delivery usually takes 1–4 business days, depending on your location.

How can I track my order?

You can track your order here.

Where do you ship from?

We ship from the United States.

Do you ship internationally?

No, we do not (yet!). We only ship to The US and Canada.

What is your return policy?

We offer a 14-day return window. Items must be unused and in original packaging. To start a return, contact us at support@naturalig.com.

How can I contact you?

You can contact us here or via email.

Our email is shop@naturalig.com